KLM
History

Northwest Airlines is one of the world's largest airlines. Northwest and its travel partners serve more than 1000 cities in more than 160 countries on six continents.

At Northwest Airlines, we pride ourselves at being on the cutting edge of airline technology. From establishing new routes and implementing electronic services aimed at making your travel easier and faster, Northwest Airlines is committed to making your travel experience the most convenient, most enjoyable, and safest possible.

Northwest Airlines is also proud to pioneer the concept of global alliances. Setting a standard followed by many in the industry, Northwest Airlines made worldwide travel into a virtually stress-free process.
  • Northwest became the first major airline to deploy compact self-service kiosks which enable E-Ticket customers to obtain boarding passes, make current-day flight or seat changes, obtain WorldPerks Gold upgrades, and at some kiosks check their bags all from one easy location.
  • Northwest Airline's Web site provides convenient travel content including online booking and electronic ticketing.
  • At gates serving international flights, new automated-boarding control devices help cut boarding times by as much as 30 percent.
  • A newly integrated Aircraft Maintenance System provides maintenance mechanics with better detail to assign and track maintenance projects.
  • Northwest is the first airline to use a remote control visual inspection system that peers inside aircraft engines and transmits data to Northwest Airline's technical staff.
If imitation is the sincerest form of flattery, then the face on the Northwest/KLM alliance has been blushing for years. Not only was the Northwest/KLM alliance the first airline alliance in the world, ours is the most deeply integrated. The Northwest/KLM alliance coordinates schedules, prices and capacity under an Open Skies agreement between the United States and The Netherlands. What this means for you is convenience. Prior to the implementation of the Alliance, travelers would often have to deboard multiple planes, recheck luggage, and keep track of several tickets to reach a single destination. Now, a flight from Boston to Bangkok is as simple as one ticket, one luggage check-in, one trip. Truly Northwest and KLM have formed a global joint venture unlike anything the world has seen before. As Air Transport World wrote in 1997, "Northwest and KLM have transformed the very structure of the airline industry."
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